Disclaimer :
Nicotine is a highly addictive substance , Although all our products comply with TPD regulations , We do not accept purchases from any individual under the age of 18 , even through a third party , As it is illegal .
We do not advise you to use any vaping products if you :
- Are pregnant
- Have heart disease
- Have asthma
- Have any health condition, Unless given the go ahead by your doctor
Warranty
Please note that all items carry a 45 days warranty unless stated otherwise by the manufacturer .
Coils and tanks carry no warranty, Due to their consumable and hygienic nature .
This Privacy Policy governs the manner in which Oval Mist collects, uses, maintains and discloses information collected from users (each, a "User") of the www.ovalmist.co.uk website ("Site"). This privacy policy applies to the Site and all products and services offered by Oval Mist.
Return/Cancelation Policy
You have the right to cancel your order at any time, up to 7 working days after the day you receive it. But, you must tell us straight away if you wish to do this , email us to support@ovalmist.co.uk , and we will forward a return form .
If you have paid a delivery charge, this will be refunded too, If your product is faulty, unless you’re only returning part of the order. If this is the case, you will still need to pay the full delivery charge.
You must take good care of the items while they’re in your possession; they must be returned to us in a sellable condition, It is your responsibility to return the items to us, or to arrange collection of larger items. This needs to be done promptly at your cost.
These regulations don’t apply to anything that has been personalised or to intimate, perishable or time-critical goods.
Please note that all products returned will be inspected prior to any refund or exchange .
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Oval Mist collects and uses Users personal information for the following purposes:
To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.
Changes to this privacy policy
Oval Mist has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Oval Mist
www.ovalmist.co.uk
5 Ettrick square
Glasgow G67 1ND
01236 897447
support@ovalmist.co.uk